Meet Your Harrington Agency Brightway Insurance Team

Janet Harrington is the proud Owner and Co-Founder of Brightway Insurance – The Harrington Agency in Palm Harbor, Florida. In October 2008, Janet joined her two sons, Tim Harrington Jr. and James Harrington, to open their family-owned insurance agency with a shared vision of providing exceptional customer service, personalized insurance solutions, and the peace of mind that comes from knowing your family and property are properly protected.

For Janet, insurance has always been about more than just policies and premiums—it's about people, relationships, and protecting what matters most. She takes great pride in helping customers navigate their insurance needs. Janet believes in treating every customer like family, taking the time to understand their individual needs, and making sure they feel confident in their insurance protection.

Family has always been at the heart of Janet's life, both personally and professionally. She and her husband, Tim Harrington Sr., have been happily married for 47 years and are the proud parents of two sons and grandparents to six wonderful grandchildren. Having the opportunity to build a successful family business alongside her sons has been one of Janet's greatest joys.

Outside the office, Janet treasures spending quality time with her husband, children, and grandchildren. She also enjoys gardening, traveling, arts and crafts, and getting lost in a good book. Whether she's exploring a new destination, working on a creative project, or simply enjoying time with loved ones, Janet appreciates life's simple pleasures.

As the heart of The Harrington Agency, Janet takes pride in the family atmosphere they've created and the lasting relationships they've built throughout the Palm Harbor community. Her commitment to helping others and treating customers with genuine care reflects the agency's guiding philosophy:

"Let Our Family Insure Your Family."

With more than 60 years of roots in Pinellas County and over three decades of experience in the insurance industry, Tim Harrington Sr. brings a wealth of knowledge, leadership, and a genuine passion for helping others to Brightway Insurance – The Harrington Agency.

Before joining the family agency, Tim enjoyed an accomplished career spanning more than 30 years with Liberty Mutual Insurance, where he managed the Palm Harbor office for over 22 years. His dedication to his customers, outstanding sales achievements, and commitment to excellence earned him one of the company's distinguished honors—Lifetime Membership in the Liberty Mutual Sales Hall of Fame.

Throughout his career, Tim has lived by one simple philosophy: Treat people the way you would want to be treated. He believes insurance is about much more than finding a competitive rate. It's about building relationships, earning trust, and making sure families have the proper protection in place when life takes an unexpected turn.

Tim takes tremendous pride in the work his family does at The Harrington Agency. Having the opportunity to work alongside his wife, Janet, and their two sons, Tim Jr. and James, makes being part of the agency especially meaningful. Together, they share a commitment to providing personalized service, identifying potential gaps in coverage, and giving customers the peace of mind that comes from knowing their families and property are properly protected.

Family has always been Tim's greatest source of pride. He and his beautiful wife, Janet, have been happily married for 47 years and are the proud parents of two sons and grandparents to six wonderful grandchildren. These days, nothing brings Tim more happiness than spending time with his family and making memories with his grandchildren.

Outside the office, Tim is a lifelong baseball enthusiast. He grew up cheering for the New York Yankees and remains a devoted fan of his childhood team. As a longtime Tampa Bay resident, he's also a huge Tampa Bay Rays fan and enjoys following both teams throughout the baseball season.

With his decades of insurance experience, deep ties to the Palm Harbor community, and unwavering commitment to treating customers like family, Tim continues to embody the values that make The Harrington Agency special.

"Let Our Family Insure Your Family."

 Tim Harrington Jr. has been proudly serving the Palm Harbor community since October 2008, when he opened Brightway Insurance – The Harrington Agency alongside his brother, James Harrington, and their mother, Janet Harrington. As part of a family-owned and operated agency, Tim takes pride in building lasting relationships with customers and helping local families protect what matters most. Tim believes insurance is about more than just finding a great rate—it's about making sure customers have the right coverage when they need it most. He is passionate about helping individuals and families understand their insurance options, identifying potential gaps in coverage, and providing peace of mind knowing their homes, vehicles, and other valuable assets are properly protected. A proud Palm Harbor resident, Tim and his beautiful wife, Amber, are raising their four children in the community they love. Outside the office, you'll often find Tim cheering on his kids at the sports fields, spending time with family on the boat, fishing, or scuba diving in Florida's beautiful waters. One thing customers might be surprised to learn about Tim is his love for exploring Florida's hidden treasures—especially hunting for prehistoric shark teeth! For Tim, being part of The Harrington Agency is more than just a career. It's about treating customers like family, protecting their futures, and giving back to the community he is proud to call home.

James began his insurance career with Liberty Mutual in 2007, where he quickly learned that great insurance is about more than policies—it’s about taking care of people. In 2008, he teamed up with his brother, Tim Jr., and their mother, Janet, to open Brightway, The Harrington Agency, turning insurance into a true family business.

With nearly two decades of experience and strong ties to the local community, James knows insurance inside and out. He enjoys getting to know his customers, making coverage easy to understand, and helping families protect the things they’ve worked hard for—without making insurance feel complicated or boring.

James has been married to his wife, Kendra, since 2012, and they have two children. When he’s not helping customers, you’ll usually find him spending time with his family, relaxing at the beach, boating, or loudly cheering on the Tampa Bay Buccaneers. Go Bucs!

Originally from Dayton, Ohio, Meredith Heine brings a warm personality, a love for people, and a genuine passion for helping families to Brightway Insurance – The Harrington Agency. As the oldest of five siblings, Meredith grew up surrounded by family, laughter, and a little friendly chaos—experiences that helped shape her outgoing personality and natural ability to connect with others.

Before joining The Harrington Agency, Meredith spent 25 years working in retail, where she developed a strong foundation in customer service and relationship building. Whether she's helping a customer, chatting with someone new, or spending time with loved ones, Meredith truly enjoys getting to know people and making meaningful connections.

As an Insurance Agent in Florida, Meredith understands how important it is to have the right coverage, especially when facing hurricanes, unexpected emergencies, and other life-changing events. Her greatest satisfaction comes from knowing she has helped customers protect their homes, belongings, and peace of mind. She believes insurance is about more than just a policy—it's about being there for people and families when they need help the most.

Outside the office, Meredith loves taking advantage of everything Florida has to offer. Whether it's relaxing at the beach, spending a day on the boat, or enjoying time with family and friends, she's always ready for a little sunshine and adventure.

One interesting fact customers might be surprised to learn about Meredith is that she grew up in an airline family and had logged an incredible amount of flight time before she was even 12 years old! She and her mother frequently traveled to different cities and states to visit their large extended family, turning their adventures into a fun challenge to see how many cousins they could visit each year.

With her friendly personality, years of customer service experience, and commitment to helping others, Meredith strives to make every customer feel welcome, valued, and confident in their insurance protection.

Matthew Bratton brings a unique combination of insurance experience, military service, and a passion for helping others to Brightway Insurance – The Harrington Agency. Originally from Indiana, Matthew is a proud U.S. Army veteran who now calls Holiday, Florida, home with his wife, Natalie, and their two children, Jackson and Jodilynn.

With more than five years of experience in Florida's home and auto insurance industry, Matthew understands the importance of having the right protection in place before the unexpected happens. Before joining Brightway, he worked as an insurance agent with USAA, gaining valuable experience helping customers navigate their insurance needs. His professional background also includes serving with the Pinellas County Jail, working as a firearms instructor, and owning a small business. In 2025, Matthew earned his bachelor's degree in Business Management from Keiser University.

Matthew believes that finding affordable insurance is important, but making sure customers have dependable coverage when disaster strikes is even more critical. He takes pride in educating customers about their policies, identifying potential gaps in coverage, and helping them make informed decisions that protect their families and financial futures.

Outside the office, Matthew enjoys spending time with his family, attending church activities, horseback riding lessons, and martial arts events with his children. He also enjoys target shooting and cycling along the Pinellas Trail.

One thing customers might be surprised to learn about Matthew is that, despite earning decorations for valor during his military service, his first true passion was music! He began playing piano at just six years old and still enjoys playing today. He has even started learning the ukulele alongside his daughter.

Matthew brings dedication, discipline, and a genuine commitment to protecting others to every customer relationship, making him a valued member of The Harrington Agency family.

Born and raised in rural South Carolina, Jason Lowery grew up in a large, hardworking family where strong values and close relationships were part of everyday life. A proud Clemson University graduate, Jason eventually made his way to sunny Florida, where he now enjoys helping individuals and families protect what matters most as an Insurance Agent with Brightway Insurance – The Harrington Agency.

Jason understands that life can change in an instant, which is why he believes having the right insurance protection is so important. His favorite part of working with customers is helping them find the coverage they need and giving them the peace of mind that comes from knowing they're prepared for life's unexpected moments.

Before entering the insurance industry, Jason gained valuable experience in several different fields, including working as a school bus driver, on an assembly line, at a gas station, and as a successful Sales Engineer. His diverse professional background gives him a unique perspective on managing risk and understanding people's needs.

Outside the office, Jason enjoys spending time with his cats, cheering on his Clemson Tigers, playing golf, and exploring Palm Harbor's local restaurants and breweries. While he loves a good round of golf, he'll be the first to tell you that his score is not up for discussion!

For Jason, insurance is about more than policies and premiums. It's about building relationships, protecting families, and helping customers feel confident about their future.

Originally from Louisiana, Haily Hughes grew up with a love for the outdoors and spending time on the water. After making the move to Florida, she began her career in the insurance industry with USAA in 2023 and now proudly serves customers as an Insurance Agent with Brightway Insurance – The Harrington Agency.

Haily understands that shopping for insurance can sometimes feel overwhelming, and she enjoys making the process as simple and stress-free as possible. She takes pride in helping customers understand their coverage options, answering their questions, and finding the right protection at the best possible value. Her goal is to make sure every customer feels comfortable, informed, and confident in their insurance decisions.

Outside the office, Haily loves spending quality time with her family and son. Whether they're enjoying a beautiful Florida day on the boat, cooking together, or exploring the outdoors, family time is always a priority. When she's not out enjoying nature, you'll likely find her curled up with a good book.

One fun fact customers might be surprised to learn about Haily? At one point in her life, she had an incredible 27 pets!

With her friendly personality and commitment to customer service, Haily enjoys helping families protect what matters most while making the insurance experience a little easier along the way.

A proud St. Petersburg native, Brittany Chesnutt was born and raised right here in the Tampa Bay area and loves being able to serve the community she has always called home. Before joining Brightway Insurance – The Harrington Agency, Brittany built her professional experience in IT sales and distribution, developing strong communication and customer service skills that she now brings to the insurance industry.

For Brittany, the most rewarding part of helping customers is seeing the relief they feel when they know their insurance needs have been taken care of. Whether she's helping someone find better pricing, improve their coverage, or both, she takes pride in making sure customers leave feeling confident and protected. She believes insurance should provide peace of mind, and she enjoys building relationships with customers who know they have an agency looking out for their best interests.

Brittany and her husband, AJ, have been married for 10 years and are the proud parents of three wonderful children: Dominic, Peyton, and Oliver. Between raising a teenager and keeping up with their energetic younger two, there's never a dull moment in the Chesnutt household!

Outside the office, Brittany enjoys relaxing at the beach, hiking, camping with her family, exploring thrift stores, and experimenting with new recipes. She's also a proud pet parent to two dogs and two chickens, and she never turns down a good cup of coffee.

One fun fact about Brittany? She absolutely loves spicy food and puts hot sauce on just about everything!

Brittany brings a warm personality, a passion for helping others, and a genuine commitment to making every customer feel like part of the Brightway family.

Born and raised in the St. Petersburg area, Sarah Dunton is a proud Tampa Bay native who brings a friendly personality, a caring heart, and a passion for helping others to Brightway Insurance – The Harrington Agency.

As a Processor and Customer Service Representative, Sarah enjoys helping customers feel safe, secure, and confident in their insurance protection. She understands that insurance can sometimes feel overwhelming, and she takes pride in making the process easier by providing guidance, answering questions, and helping customers navigate their insurance needs. For Sarah, one of the most rewarding parts of her job is knowing she can help take some of the stress off someone's shoulders while building lasting relationships based on trust and exceptional customer service.

Outside the office, Sarah describes herself as a kid at heart who loves music, animals, and enjoying life's little moments. She's a proud first-time cat mom to Mortimer, her sassy tortoiseshell kitty who keeps her on her toes! Sarah also enjoys watching movies and visiting the theater for the full big-screen experience.

When she's not spending time with Mortimer, you might find Sarah at a NASCAR race, exploring Pokémon card shows, or enjoying live music. A huge rock music fan, Sarah especially loves Pierce the Veil and Avenged Sevenfold and never misses an opportunity to attend a great concert.

One fun fact customers might be surprised to learn about Sarah? She has two face tattoos and is also the proud owner of three spiders! She's always happy to share a fun story or two, and she might even have a few questions for you!

With her approachable personality, attention to customer needs, and genuine desire to help others, Sarah is a valued member of The Harrington Agency family and takes pride in making every customer feel welcomed, supported, and appreciated.

A proud Pasco County native, Alexander McGee has deep roots in the Tampa Bay area and a genuine appreciation for the community he calls home. After spending several years living in West Tennessee and Northern Alabama, Alexander returned to Florida, where his family has a long history. His family's roots run especially deep in Pasco County, where his grandfather is recognized as one of the county's pioneers and his family, the Osteens, were among the area's original settlers.
Throughout his career, Alexander has always enjoyed working directly with people and providing exceptional customer service. As an Insurance Consultant with Brightway Insurance – The Harrington Agency, he finds it especially rewarding to help customers better understand their insurance options and make informed decisions about protecting their most valuable assets.
Alexander believes that insurance shouldn't have to be confusing or overwhelming. He enjoys taking the time to educate customers, answer their questions, and help them feel comfortable and confident in the protection they choose.
Outside the office, Alexander enjoys life's simple pleasures. You might find him relaxing at a local coffee shop with a good book, taking his dog for a walk around town, playing Mahjong with family, or traveling to new places to discover unique restaurants and shops.
One fun fact customers might be surprised to learn about Alexander is his love for organization and spreadsheets! He jokes that he can't manage his daily life without a Google Sheet—after all, if something isn't tracked in a row or column, does it even exist?
With his local roots, attention to detail, and passion for helping others, Alexander brings a thoughtful and personable approach to every customer interaction at The Harrington Agency.