Meet Your Charlene Rodriguez Agency Brightway Insurance Team

With more than 25 years’ insurance experience, Charlene loves to listen to customers’ needs, and then marry them up to the insurance company that will deliver the most coverage for the greatest value.

A resident of Lakeland for over 32 years, Charlene is active in her community, focusing on sponsoring events that benefit children and the less fortunate. 

Family, fur babies and friends mean everything to Charlene, and she enjoys spending as much time as possible with them. Her hobbies include boating, jet skiing, camping, traveling, relaxing at home by the pool, and “just about anything that keeps me outside.”

Michael Rodriguez brings over 17 years of insurance experience, offering clients trusted guidance and personalized service. A longtime Lakeland resident of more than 25 years, Michael is deeply rooted in the community he serves. Outside of work, he enjoys outdoor adventures—boating, golfing, and camping—and values every moment spent with his family. His commitment to both his clients and his community defines the way he approaches insurance every day.

Melissa Roberts is a Brightway insurance agent dedicated to helping clients find coverage that fits their needs and budget, while making the process simple and easy to understand. She takes pride in building relationships and providing personalized service her clients can trust.

Having lived in the Tampa Bay area her entire life, including 32 years in Lakeland, Melissa now calls beautiful St. Petersburg home. She enjoys being part of the community and helping others protect what matters most.

Outside of work, Melissa loves spending time with her grandchildren, family, and friends. Her favorite place is the beach, and she also enjoys traveling, flying, staying active with pickleball and workouts, and hiking in North Georgia, where she visits her home each month.